Restaurant Manager

Job Title: Restaurant Manager

Job Summary:
The Restaurant Manager is responsible for overseeing the daily operations of a restaurant to ensure a high standard of food, service, health, and safety. They manage staff, handle customer service issues, monitor inventory and finances, and strive to create a positive dining experience for guests while maintaining profitability.

Key Responsibilities:

• Operations Management:
  Oversee all aspects of restaurant operations including opening and closing procedures, cleanliness, food safety, and customer service standards.
• Staff Management:
  Hire, train, schedule, and supervise restaurant staff. Conduct performance evaluations and provide coaching and feedback.
• Customer Service:
  Ensure excellent customer service by promptly addressing customer complaints and feedback to maintain guest satisfaction and loyalty.
• Financial Oversight:
  Monitor budgets, labor costs, food and beverage costs, and sales performance. Prepare reports and implement strategies to improve profitability.
• Inventory Control:
  Manage ordering, receiving, and storing of food and supplies. Monitor stock levels and reduce waste.
• Compliance:
  Ensure the restaurant complies with all health and safety regulations, labor laws, and company policies.

Required Skills and Qualifications:

• Proven experience as a restaurant manager or in a similar role
• Strong leadership, communication, and interpersonal skills
• Excellent problem-solving and organizational abilities
• Knowledge of restaurant management software (e.g., POS systems)
• Ability to work flexible hours, including nights, weekends, and holidays

Preferred Qualifications:

• Degree or diploma in hospitality, business administration, or related field
• Food safety certification
• Experience with budgeting and financial reporting