Waiter

Roles and Responsibilities:

1. Guest Service:
   • Greet customers warmly and assist with seating.
   • Present menus, take orders accurately, and answer questions about the menu.
2. Food & Beverage Serving:
   • Serve food and drinks promptly and professionally.
   • Ensure orders are delivered correctly and to customer satisfaction.
3. Cleanliness & Setup:
   • Set tables with utensils, napkins, and condiments.
   • Maintain cleanliness of dining area before, during, and after service.
4. Order Management:
   • Relay orders to the kitchen and bar accurately.
   • Handle special requests or dietary requirements professionally.
5. Billing & Payments:
   • Prepare and present bills using POS systems.
   • Process payments in cash, card, or digital formats.
6. Customer Satisfaction:
   • Check on guests during the meal and respond to additional needs.
   • Address complaints politely and inform the supervisor if needed.
7. Team Collaboration:
   • Work with hosts, kitchen staff, and other servers for smooth operations.
   • Assist in restocking and closing duties as required.